Hi Chester,
Firstly, I did not blame you for anything. I offered a replacement and gave you information on use by dates as this was from an order 6 months ago.
17/04/2025 - 'I’m happy to refund the original plates which contaminated, just a heads up they should used within two months otherwise they are past their best really.'
Secondly, I offered a replacement (sent 17/04/2025 and followed up 8/5) and you never responded... I never offered a refund.
I'm going to refund the order as that's clearly what you want after leaving this review, I'm disappointed that after 3 years and 15 orders with us you'd choose to do this via review system rather than responding to our emails.
Wishing you all the best on your mycology journey,
Chris